The honest answers.
Frequently asked.
iMessage by default, because it is the channel you already check. We text only when a signal warrants it — never to remind you to open the app. Email is available for users without iMessage.
No. Quiet weeks get a quiet synthesis on Sunday and the morning brief at 6 a.m. Loud signals get a single, calm message. You will not see streaks, badges, or push prompts.
No. Laymen reasons honestly within its domain. When something needs a clinician, it tells you that directly — and tells you why. We are not, and do not present ourselves as, a substitute for medical care.
It stays yours. Whole‑genome data is encrypted at rest, scoped to interpretation only, and re‑readable against new research as it lands. Never sold, never licensed, never shared without your written consent. Deletable on one tap, with confirmation.
Baseline works with Apple Health on iPhone today. Android support — via Health Connect — is in private beta and ships in summer 2026. Wearable integrations are platform‑agnostic.
Tell us, in onboarding or by replying. We adjust thresholds, change what we surface, and shift the tone of the morning brief accordingly. If you are in active treatment, we will not contradict your care team.
Terms is free. Baseline pricing is being finalized before launch, and Genome will be offered later as an add-on once the lab partnership and review path are ready.
Yes. When Baseline subscriptions open, you will be able to cancel from billing settings or support. If you join a reserve list before paid access opens, there is no subscription to cancel.
A small team in Boston with backgrounds in genomics, clinical informatics, and consumer software. We have raised seed funding from a small group of physicians and founders. We have not raised growth capital and do not intend to optimize for engagement metrics.