You can permanently delete your Laymen account in the iOS app. The deletion flow removes user-linked Health State data from active production systems and then removes the sign-in account.
Delete from the iOS app
- Open Settings.
- Choose Delete account.
- Review the billing notice and confirm deletion.
What deletion covers
Deletion includes the account profile, onboarding data, goals, medications, connected wearable imports, Health State events and snapshots, insights, reports, conversations, user-linked operational diagnostics, and private lab files. Laymen also cancels and removes an eligible Stripe customer record linked to the account before deleting the sign-in identity.
Minimal records may remain where needed for security, fraud prevention, financial reconciliation, legal obligations, or proof that deletion occurred. Those records are limited or anonymized and are not used to rebuild your Health State. Residual backup copies age out under our service providers' backup schedules.
Apple subscriptions
Deleting your Laymen account does not cancel a subscription purchased through Apple. Cancel that subscription separately in your Apple ID subscription settings. Apple controls App Store billing records and refund requests.
Manual requests
If you cannot access the app, email privacy@laymen.comfrom the address associated with your account and request deletion. We may ask for limited information to verify the request. Do not email health records, lab files, medications, or other sensitive health details.